Published on August 16th, 2019 | by sligoadmin0
Take It To The Limit – One More Time
Some broadband providers say there are no limits to monthly downloads but there are you know. No matter what they call it or how it’s advertised what they are doing is at best inaccurate, at worst wrong. You sign up and pay for a monthly “unlimited” package but that’s not what you get.
The ASAI – the Advertising Standards Authority of Ireland – has received numerous complaints over the last few years. Customers are asking the obvious questions – how is this legal? How can this be?
Just recently the county’s largest Internet service provider has introduced a new mobile service called ‘No Limits Data’, but get this, it comes with a limit of 80GB. When the limit is reached the service won’t be stopped but the data tap will be turned down to a trickle. “No Limits” is in fact limited. It defies all logic. It’s like saying to the kids – “you have all the ice cream you want but after two I’m turning the heat up and it’ll no longer be ice cream.”
Providers maintain the restrictions safeguard all customers’ experience. So now that the Advertising Standard Authority is on the case they’ll sort things out won’t they? Well they have promised review the use of “unlimited”. Right now it’s ok for firms to use this term provided they mention their “fair use” policy (their get out clause).
Here are a few other terms that may come across.
|unlimited limits||limited unlimits||free limits|
|limited freedom||download limit||connection charge|
|cap on usage||no real limits||really no limits|
|effectively uncapped||Fair use|
|And in the French||pas de limit||limits non|